Thursday 8 January 2009

Why We See Economic Escapism During Recession

History shows that each time economies really start to struggle (in a recession or depression) a pattern of consumer behaviour emerges.

Yes, people cut back and reduce their spending significantly, but spending on escapist pursuits holds or even increases. People spend more on things like going to the movies, buying popular upbeat music, low-cost indulgences (like delivered pizza) and products that deliver enjoyment (rather than utility).

So what's going on in consumer's minds that drives this behaviour? What's the psychology of a consumer mind in a recession?

Firstly, temperament is largely pre-set psychologically, rather than environmentally triggered. Some people will always gravitate towards the positive.

In combination with this it's important to recognise that we have a sort of emotional homeostasis (or equilibrium). Whilst we tend to tell ourselves (consciously) that winning the lottery would make us eternally happy or that the death of a partner would trigger never-ending misery, in fact people usually settle back into their own emotional position within a relatively short space of time.

Next is the issue of mirror neurons. It's well established that we apes are psychologically geared up to copy one another. What's less well known is that brain imaging research has shown that seeing someone do something causes our brains to create the same patterns as if we were doing that action.

The classic example is if we see someone yawn (or sometimes just reading the word yawn) we yawn too, even if we aren't tired or bored at the time.

Engaging with something very positive (like an upbeat song), watching sporting success or buying something that's positioned as being very pleasurable all trigger a psychological feeling of happiness (dopamine) in the short term.

So putting these elements together, many people are unconsciously looking for a way to restore their emotional balance and buying into a positive (escapist) product proposition is a way of achieving this - at least in the short term. Businesses who can meet this consumer need or adapt to do so can flourish during these difficult times.

Philip Graves [Consumer Behaviour Expert]

6 comments:

RobFromGa said...

People are looking for the most possible bang for the buck and some semblance of normalcy in turbulent times…

Seize the Day,
Rob
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Darryl said...

Fascinating! This is information I had never heard until now. Thanks for the post!

Darryl Pace

Zach said...

I just read your recent post entitled, “Economic Escapism” and I have a brief follow up question that I’m hoping you won’t mind answering.

Is there currently a theory of psychology (or physiology) that says during tough times (economic or otherwise) people tend to rethink their moral, social, ethical contribution to society. Something that would explain why there’s a rising group of Americans who are actually taking being “laid-off” as an opportunity to reprioritize their life instead of scrambling to make quick money? Volunteering more, staying home with their kids, taking a year off to teach yoga, etc.

Any ideas, recommended reading, or direction you could provide (however brief) would be greatly appreciated.

Unknown said...

Very, very interesting read. It is fasinating how brands can really tap into the mindset of consumers during a recession. In my mind during a recession, the role of a brand is to build trust and justify the value for money. I have quoted you on the latest posting on our company blog www.webliquidgroup.com. Thanks for the perspective.

Unknown said...

Though you talked what people will buy in economic downturn. but never a spoke a word about jobless students. Day by day the issues is getting worse..and hope every country should make few decisions on how to place students career better!


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